Senior Product Designer – Jan 2022 – Jul 2023

Eleven17, UT

• Leveraged product design and user research methodologies to effectively lead a team of designers throughout the entire project lifecycle, resulting in the creation of an innovative platform customized to address the specific requirements of Senior Care facilities. This groundbreaking solution successfully reduced nurse route time by 30%, significantly improving efficiency and patient care.
• Pioneered the establishment of a comprehensive brand and design library, incorporating design system principles. By implementing this library, we achieved a consistent and cohesive look and feel across all company products and services, elevating brand recognition and fostering customer engagement.

Design & QA Manager – Sep 2020 – Jan 2022

Womply, San Francisco, UT

• Collaborated with the CEO to implement a web application for small business financial assistance during the COVID-19 pandemic. Streamlined the process within a two-month timeframe, benefiting thousands of businesses and generating a remarkable 120% increase in profitability.
• Successfully enforced brand standards organization-wide, adeptly leading and managing both the design and QA teams to achieve substantial improvements in overall productivity, while working closely with Product Management.

SwipeClock, South Jordan, UT

• Collaborated with a newly formed product team to overhaul the company’s outdated brand, resulting in a remarkable enhancement of the user experience while driving measurable improvements.
• Enhanced end-to-end user experiences by closely collaborating with the UX research team, resulting in a remarkable 40% reduction in customer service calls and an impressive 65% increase in user satisfaction ratings.

Senior UI/UX Designer Aug 2013 – Jun 2017

TravelPass, Lehi, UT

• Excelled in brand development, launching products, marketing, landing pages, visual design, and product solutions. Led end-to-end design initiatives for websites and applications, ensuring seamless user experiences and cohesive visual identities. Mentored junior designers, enhancing team performance and fostering growth.

Bachelor of Science (B.S.) – Digital Media 2003 – 2007

Utah Valley University, Orem, UT

Skills: User experience design, design strategy, user research, information architecture, wireframing, visual design, interaction design, design systems, usability evaluation, data analysis, team leadership, stakeholder collaboration, and project management.

Tools: Adobe XD, Sketch, Figma, InVision, Axure, UserTesting, Slack, Trello, InVision, Adobe Photoshop, Illustrator, After Effects, Abstract, Google Analytics, Git, and Zoom.